(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Quinn.
Quinn.
2026-05-29
Thank you, Ann and Alex, for a smooth process. They did a great job helping us secure a good rate and close on time. Throughout the process, they were responsive, professional, and supportive. We’re very grateful for their guidance and would highly recommend them to anyone looking for a reliable and knowledgeable team
Will Weber
Will Weber
2026-05-29
Hannah Nguyen was fantastic to work with. She was always available, incredibly responsive, and stayed on top of everything from start to finish. She truly does all the hard work for you and makes the process feel easy. Highly recommend!
Danh Lam
Danh Lam
2026-05-29
It was great working with Loan Factory loan officers on getting my refi completed. Everything went smoothly and they were on top of all everything to get my loan approved.
Loc Luu
Loc Luu
2026-05-29
Duy and his team did a fabulous job. They were available almost 24/7 to answer our questions. Service was prompt and top notch.
Allie
Allie
2026-05-29
My experience working with Loan Factory was very professionally and satisfactorily. The team consisted of Dong, Sophie, and Kyle kept me updated in every step of the way. I would recommend their service to any new homebuyer.
thanh huy đặng
thanh huy đặng
2026-05-29
thank you Mr. Jonh Thuan Nguyen, Mrs. Alisia Do and Mrs. Trang Nguyen helped us touch American Dream Your team very very nice, alway listen customer and work very hard I will 100% recomend to any one need help to your team
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