WA-Richland

Today was a blessed for my family and I! We've successfully got a CTC with the help of York Moore and Ari Fontalvo! To the Loan Factory team, thank you'll so much!

Perfect transaction smooth all the way to the end thank you guy s

I would like to take a moment to highly recommend Loan Factory, especially Ms. Ana Rodriguez. From the very beginning of my home-buying journey, Ana demonstrated exceptional professionalism, respect, and dedication. She worked tirelessly to find the best financing option for me. Even when everything seemed impossible and the outcome looked negative, she never gave up. She remained patient, explored every possibility, communicated with everyone involved, and continued fighting for me until we found a solution. To me, Ana was much more than a loan officer—she was a compassionate human being who truly cared. The kindness, empathy, and genuine support she showed throughout the entire process cannot be measured or repaid. She made me feel heard, encouraged, and confident during one of the most important decisions of my life. If you are thinking about buying a home or looking for a mortgage loan, I wholeheartedly recommend Ana Rodriguez. She has the knowledge, professionalism, patience, determination, and commitment to make the process smoother and much less stressful. Thank you, Ana, for believing in me, for never giving up, and for helping make my dream of becoming a homeowner come true. I will always be grateful.

We felt well supported throughout the process by Corporate Loan Officer, Matt Hang. The process was smooth and we were able to lock in a good rate with a prominent lender despite the current interest rate volatility. We would definitely recommend Loan Factory and look forward to working with them again in the future.

If you want someone to fight for your dream home, Shuntel and Maria are the perfect duo! Today, my family and I are signing on our forever home. It would’ve not have been possible with Shuntel Threatt and Maria Dao working countless hours, sometimes after hours, to ensure we closed on time!!! Highly recommend!!! I will miss talking with them every other day even if it was about the loan! Loan Factory has a dream team in these two!