NMLS: 2543747
(832) 762-7928
info@loanfactory.com
Office hours:
- Monday - Friday: 6:00 AM - 5:00 PM
- Saturday: By Appointment
Complaints:
If you would like to report a complaint, please contact our Client Advocate Department at:
We will respond as soon as possible.
Google Reviews
I had an excellent experience with Loan Factory, especially working with Shenouda Ghali. From the beginning to closing day, Shenouda was responsive, knowledgeable, and always available to answer my questions. He guided me through every step of the mortgage process and made sure everything stayed on track.
He was patient, professional, and worked closely with the title company whenever I needed clarification. His communication and dedication made the entire home-buying experience much smoother.
I highly recommend Loan Factory and Shenouda Ghali to anyone looking for a reliable mortgage lender. Thank you for helping me purchase my new home!
Great experience. They made it easy, communication was great, explained everything step by step and worked until we got the result we needed. I highly recommend using Loan factory on your next purchase.
Great team to work with ❤️
First of all, I would like to thank Loan Factory, especially my loan officers Ann Nguyen and Alex Vu, for their exceptional support throughout the purchase of my new home.
From the very beginning to closing, Ann and Alex were professional, knowledgeable, responsive, and always available to answer my questions. They guided me through every step of the loan process and made everything smooth, efficient, and stress-free.
I would also like to thank Thuan Nguyen, the CEO of Loan Factory, for building such a professional team that truly cares about its clients. Thanks to their dedication and hard work, my loan closed on time without any issues.
I truly appreciate the outstanding service I received and highly recommend Loan Factory to anyone looking for a reliable and trustworthy mortgage company. Thank you again for helping make my home purchase such a positive experience.
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