NMLS: 1968881

(408) 877-8000

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Teena Nguyen avatar

Teena Nguyen

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Caleb Hollis
Caleb Hollis
2026-07-24
Greg Lavallee at Loan Factory absolutely crushed this loan and was a pleasure to work. Also, his processor, Hank Do handled that portion of the loan with expertise. Lastly, I got the lowest rate around utilizing Greg. If I could give him 10 stars, I would!
Udbir Villatorro
Udbir Villatorro
2026-07-24
(Translated by Google) Excellent (Original) Exelente
Flourish
Flourish
2026-07-22
I had a great experience refinancing my home with Loan Factory. Jeanette Mars and Ethan Chau made the entire process smooth and stress-free from start to finish. Jeanette explained everything in simple terms, answered all of my questions, and kept me informed throughout the process. Ethan kept everything organized, clearly communicated what documents were needed, and made sure everything stayed on track. They were both professional, responsive, and easy to work with, making the refinance process much easier than I expected. I truly appreciate their hard work and would highly recommend Loan Factory, Jeanette, and Ethan to anyone looking to refinance their home. Sincerely, Oralus T.
Kenny Thai (Tang)
Kenny Thai (Tang)
2026-07-21
I just closed on an investment property and am deeply grateful for Nga “Lena” Le at Loan Factory. My scenario was challenging, but Lena provided expert guidance, navigated every obstacle seamlessly, and secured an excellent, competitive rate. Her deep knowledge, problem-solving skills, and dedication made all the difference in getting this deal done smoothly. If you need a skilled and reliable mortgage professional—especially for investment properties or complex files—I highly recommend Lena Nga and Loan Factory. Thank you so much, Lena!
tung vo
tung vo
2026-07-21
At first, we had some difficulties, but we worked hard with these extraordinary loan associates and we are very happy with the final results. Great thank!
Tuan Hoang
Tuan Hoang
2026-07-18
Working with Teena Nguyen at Loan Factory was an outstanding experience from start to finish. Teena is knowledgeable, professional, and incredibly responsive throughout the entire loan process. She took the time to explain every step clearly, answered all of my questions patiently, and made what could have been a stressful experience feel smooth and straightforward. What impressed me most was her attention to detail, honesty, and commitment to finding the best financing option for my situation. She was always available to provide updates and kept everything moving efficiently, ensuring we stayed on track to close on time. If you're looking for a loan officer who truly cares about her clients and provides exceptional service, I highly recommend Teena Nguyen at Loan Factory. I would absolutely work with her again and wouldn't hesitate to refer my family and friends.
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