NMLS: 1063226

(408) 646-6662

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Don Diep avatar

Don Diep

Corporate Loan Officer
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Thu Ha
Thu Ha
2026-07-22
The staffs are friendly, helpful, and dedicated especially Will and Matt. This is the second time I do refinance with Loan Factory. It is good enough to get what I want. Thank you for all you do.
Thoa Lê
Thoa Lê
2026-07-21
I also want to give a special shoutout to Phillip Nguyen and Tyler Ngo for going above and beyond throughout my loan process.
Kate Ho
Kate Ho
2026-07-20
I want to say Thank you to Phillip Nguyen and Tyler Ngo for helping me with my closing for my new house today , they are the best 🤩
Kaitlyn Nguyen
Kaitlyn Nguyen
2026-07-07
Matt and the team were fantastic to work with. They made the entire loan process fast & smooth. Communication was clear throughout, especially Matt was always available to answer my questions and keep everything moving efficiently. I truly appreciate their professionalism, dedication, and excellent service. Thank you for making the experience so easy! I highly recommend Matt and the team to anyone looking for a seamless loan process.
Toan Luong
Toan Luong
2026-07-01
Cheryl Ngo
Cheryl Ngo
2026-06-30
Dean Le is an excellent processor. He helped me tremendously with my case, especially since we only had two weeks before closing. I truly appreciate all of his hard work, dedication, and support throughout the process. Thank you so much, Dean! I look forward to working with you again on my next home purchase. 💕
We use cookies to ensure the most optimal browsing experience on our website. By visiting our site, you are agreeing to the use of these cookies.
READ MORE